Town and City Customer Portal

We are proud to launch our Customer Portal.

This portal will enable all our customers to access:

  • Vital information about each property and dwelling
  • News updates
  • Report Issues
  • Access to customer account balances and transactions
  • Ability to make payments via Credit or Debit Card

You can access the portal via one of three ways:

All you need are the email address and welcome email we are sending our customers during the roll-out.

Yet to receive your welcome email?

Please wait for our team to email you – also check your junk or spam folders in case you have missed it.  If you believe you should have access to the Portal now, please contact us.

Have accessed the portal but can no longer log in?

Please use the forgotten password link on the login page to reset your password.