News and Insight

All the latest from Town & City Management.

LAST UPDATED 3pm 4 August 2020 The health and wellbeing of our employees and the residents of the properties we manage is of the utmost importance to us and whilst these are uncertain times we wanted to reassure you that our focus and dedication remains the same as it always has.

So far in our Make Things Better series we’ve helped people who suspected they were getting poor value for money from their managing agent and an individual who felt the works carried out to repair their property were not up to scratch. This week, our help is required to outline the correct process for giving […]

Property management isn’t simply about collecting ground rent and service charges and keeping a building and its grounds well maintained (although we’re sure many companies behave like it is). The reality is that the bulk of a managing agent’s time is spent on dealing with issues that arise. Just a few weeks ago, one of […]

The purpose of our Make Things Better series is to help anyone in need of a little extra advice or support for managing their property. Too often, managing agents are put in place that lack the time or knowledge required to deliver an excellent service to clients, and that is affecting the reputation of our […]

We aim to give our clients peace of mind that their property and interests will be cared for now and far into the future. And for those of you who aren’t our clients, we’ve found a way to help you too with our new advice series, Make Things Better. To kick things off, here’s a […]

Had a bad experience with your managing agent? You are not alone. Research by consumer group Which? found that unfair practices can lead to as much as £700 million of unnecessary service charges being paid each year. What is more, in the summer of 2017, the UK Government announced it would be launching a consultation […]

There is an age old saying that “you get what you pay for”, meaning that if something seems too cheap for all the elements you should get in return, it probably is. This applies with property management. Managing agents, like any other business, have costs to cover to recruit and train the best staff; to […]

The pandemic has widened the divides between rich and poor, white collar and blue collar workers, rural dwellers and urban ones, and more. It has also introduced new disparities; one of which being wealth of time. Those now fulfilling their full time roles at home but with kids in tow to teach are facing 20 […]

In our last blog post, we shared with you the actions we’re taking to ensure all of our clients’ properties continue to receive our care at this difficult time. But there’s plenty that you can do too, whether you live in the property or are letting it out to others. Every day the UK gets […]

The Covid-19 pandemic is having a profound effect on far more than the world’s health, taking away job security, business growth, and the value of stocks and shares for many.

LAST UPDATED 3pm 4 August 2020 The health and wellbeing of our employees and the residents of the properties we manage is of the utmost importance to us and whilst these are uncertain times we wanted to reassure you that our focus and dedication remains the same as it always has.

So far in our Make Things Better series we’ve helped people who suspected they were getting poor value for money from their managing agent and an individual who felt the works carried out to repair their property were not up to scratch. This week, our help is required to outline the correct process for giving […]

Property management isn’t simply about collecting ground rent and service charges and keeping a building and its grounds well maintained (although we’re sure many companies behave like it is). The reality is that the bulk of a managing agent’s time is spent on dealing with issues that arise. Just a few weeks ago, one of […]

The purpose of our Make Things Better series is to help anyone in need of a little extra advice or support for managing their property. Too often, managing agents are put in place that lack the time or knowledge required to deliver an excellent service to clients, and that is affecting the reputation of our […]

We aim to give our clients peace of mind that their property and interests will be cared for now and far into the future. And for those of you who aren’t our clients, we’ve found a way to help you too with our new advice series, Make Things Better. To kick things off, here’s a […]

Had a bad experience with your managing agent? You are not alone. Research by consumer group Which? found that unfair practices can lead to as much as £700 million of unnecessary service charges being paid each year. What is more, in the summer of 2017, the UK Government announced it would be launching a consultation […]

There is an age old saying that “you get what you pay for”, meaning that if something seems too cheap for all the elements you should get in return, it probably is. This applies with property management. Managing agents, like any other business, have costs to cover to recruit and train the best staff; to […]

The pandemic has widened the divides between rich and poor, white collar and blue collar workers, rural dwellers and urban ones, and more. It has also introduced new disparities; one of which being wealth of time. Those now fulfilling their full time roles at home but with kids in tow to teach are facing 20 […]

In our last blog post, we shared with you the actions we’re taking to ensure all of our clients’ properties continue to receive our care at this difficult time. But there’s plenty that you can do too, whether you live in the property or are letting it out to others. Every day the UK gets […]

The Covid-19 pandemic is having a profound effect on far more than the world’s health, taking away job security, business growth, and the value of stocks and shares for many.