Meet the team

Our well-trained and personable staff are on hand to help with whatever you need.

Peter Bigge - Managing Director, AIRPM

Having been involved in Property Management since 1996, Peter has gained a wide experience of the issues associated with the sector which has enabled him to provide clients with professional considered advice.  As his company continues to grow he had become more involved in helping oversee the various departments and concentrate on business development.  It is Peter’s intention to ensure TCML provide the highest levels of Residential Management Services throughout the UK.

Susan Johnson - Director, AIRPM 

Susan joined TCML in December 2004 in the role of Personal Assistant to Peter Bigge and progressed to Property Manager in 2006 managing a large portfolio and dealing with all aspects of Leasehold Property Management. Susan passed the IRPM Part 1 examination in 2009 becoming a fully subscribed Associate of the Institute of Residential Property Management.  In 2010 Susan was appointed as a Director of TCML. Susan now manages a smaller portfolio of properties and provides support and advice to all the Property Managers.

Tom Woodley - Associate Director, MIRPM Assoc. RICS

Having started his career in Residential Property Management over 10 years ago, Tom has predominately based himself in Bournemouth.  Tom has held Senior Management positions at Castleford Management Limited and Rebbeck Brothers Limited over the past 5 years.  Tom joined TCML in October 2016 and has an extensive knowledge of the property industry, one of Tom’s roles is building strong relationships with new business contacts. He is a member of the IRPM and Associate Member of RICS and enjoys the challenges the position of Associate Director brings.

Shaun Kernon - Associate Director, TECH SP/MIFE

Shaun has been employed with TCML since 2008. Coming from a Health and Safety/Fire Safety and Construction industry background, this has helped Shaun within his role assisting and advising on current and updated legislation. Over the years he has progressed through the company. Shaun became Head of Maintenance in 2012, then Property Manager in 2015 to the present day. Shaun appointed Associate Director in 2017.  At present, Shaun manages an extensive portfolio, also assisting the Board of Directors.

Anna Day - Property Manager

Anna started her career as a Commercial & Residential Property Manager in 2006. Having worked in the industry for two years, she took time out to raise her son. In 2014 she was recruited by Buckingham Property Management as the South West Area Property Manager. Her employment transferred to Town & City directly from BPML. Anna has managed a small portfolio in her region for 3 years. In her early employment she attended various RICS seminars and courses. 

Laura McGill - Property Manager, MRIPM 

Laura started her career in 2007 as an Assistant Property Manager for Countrywide Plc, being promoted to Property Manager in 2009. Laura has subsequently held Property Manager positions with Remus Property Management and Grainger Plc, as well as achieving Member status of the IRPM and Associate Member of RICS. Throughout Laura’s career she has dealt with a number of different blocks including new developments, RMC's and private investment funded buildings. In her role as Area Property Manager Laura currently oversees Property Manager’s to ensure they operate to the standards required by TCML.

Lois Cooper - Property Manager, IRPM

Lois has spent most of her professional career in property.  Having worked as a Legal Secretary for over 12 years, she started seeking new opportunities which lead her to embark upon a career in housing management.  Lois joined Housing Solutions in 2009 as a Housing Officer, being promoted to supervisor in 2014.  During this time, Lois gained a wealth of knowledge having managed mixed tenure developments.  In early 2017, Lois joined Remus Property Management as Property Manager, where she managed a varied portfolio from small luxury developments to more larger complex developments together with RMC instructions.  Lois has recently completed her IRPM foundation course and is now looking forward to qualifying as an AIRPM in the near future.

Simone Stewart - Property Manager

Simone started her career in 2007 as a Property Manager for Trinity Estates.  In 2011 she was promoted to Regional Manager of Trinity Estates sister company Ottimo Property Services gaining business and looking after the property maintenance on Trinity Estates developments across the North of England.  Throughout Simone’s career she has dealt with a number of different developments ranging from small blocks to large estates. Simone joined TCML in April 2017 as a Property Manager overseeing a number of developments in the North East of England.

Matthew Harris - Property Manager, MIRPM

Matthew started his career in 2005 as a property services advisor for Mainstay Group, moving onto Phipps and Pritchard to become a property manager in 2007. Having achieved MIRPM and Associate RICS Status Matthew is fully conversant with Landlord and Tenant legislation. With over 12 years’ experience in the property sector Matthew has held a number of positions with managing agents such as SDL Bigwood  and more recently JLL as a senior surveyor managing commercial property. Throughout Matthew’s career he has worked with RMC’s, recognised residents associations and private investment buildings and aims to provide and continue the first class service provided by Town and City Management.

Sarah Jones - Property Manager, AIRPM

Having previously worked in Sales and Lettings environments, Sarah started her property management career in October 2008, undertaking the role of Property Management Administrator, responsible for Repairs & Maintenance and Buildings Insurance Claims. In April 2010, Sarah became a Property Manager overring a portfolio of just under 30 properties and gained AIRPM status in July 2012. Sarah has nearly a decade of experience as a Property Manager, having worked for House & Son Property Consultants and Hamilton Townsend Chartered Surveyors. For the past few years, Sarah has managed a sizeable portfolio of RMC and Freehold properties, including one of the largest residential blocks in Bournemouth.

Joseph Mellery-Pratt - Property Manager, AIRPM

Joe originally worked in the marine industry after obtaining his RYA Yacht Master qualifications. During this time he gained good customer service and organizational skills which have been valuable when the transfer was made to the property industry. Joe started as a trainee Property Manager at Rebbeck Brothers and soon rose to a full time AIRPM qualified Property Manager with a large portfolio ranging from 3 units up to 88. Joe has worked for the last 6 years with RMC and Freehold properties always building strong relationships and providing a practical approach to solving problems.

Property Management Darlington

Head Office

2nd Floor, North Point,
Faverdale North,
Darlington, Co Durham,

PHONE: 0333 700 6 700
FAX: 01325 389 789

Property Management Leeds

Leeds Office

1200 Century Way,
Thorpe Park Business Park,
Colton, Leeds,
LS15 8ZA

PHONE: 0333 700 6 700
FAX: 0113 251 5100

Property Management London

London Office

The Stanley Building,
7 Pancras Square

PHONE: 0333 700 6 700
FAX: 030 3751 0912

Property ManagementBournemouth

Bournemouth Office

Platinum Park,
Exeter Park Road,

PHONE: 0333 700 6 700